Hoxworth Blood Center

Hoxworth Blood Center

HoxworthPlus

hoxworthplus

Welcome to HoxworthPlus! Our online system allows you to easily schedule appointments and utilize a variety of features that give you more access to your information.

HoxworthPlus

Please use your Donor ID on your first visit to HoxworthPlus in order to have full access to all of the features and assure the best experience.

HoxworthPlus is primarily a tool for you to schedule online donations, and has a lot of great features and elegance in its simplicity. You will be able to search by site name, zip code, phlebotomy type, and other criteria to find the donor center or blood drive that works best for you:

  • Make appointments with a few simple clicks.
  • View your specific donation history.
  • Instantly receive maps and directions.
  • Edit profiles and contact preferences.
  • Schedule multiple appointments at once.
  • Make the most of this system’s features by linking your registered account with your unique donor history.

To start your HoxworthPlus experience, just click on this link!

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Donor Portal

The HoxworthPlus Donor Portal makes it convenient for individuals to quickly and easily schedule appointments. This online system enables individual donors to schedule and manage their own appointments over the web. It also allows them to update their key contact information.

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Premier Donor Club

Once you have created a Donor Portal account, you’ll also be able to access our Premier Donor Club. The Donor Club is an online rewards program where only donors with Donor Portal accounts have the opportunity to accrue points redeemable for a variety of prizes. It’s our way to say thank you for all your life-saving blood donations. To see how many points you have and which prizes are available, log into your Donor Portal account and click on the Donor Club.

FAQ

Q. What is the Premier Donor Club?
A. The Premier Donor Club is Hoxworth Blood Center’s program to recognize donation frequency and motivate donors to respond to special-needs requests. This program is now an online “store” where donors redeem points for recognition gifts.

The program is part of HoxworthPlus, the online application where donors easily schedule appointments, review donation history, update contact information and are recognized for lifesaving donations.

Q. How does the Premier Donor Club work?
A. Donors who create an online account using their unique Donor ID in the HoxworthPlus Donor Portal can earn points for donations at a Neighborhood Donor Center or mobile blood drive. The points vary according to the type of blood product donated.

Donors can “spend” their points in the Premier Donor Club online store for a variety of recognition gifts – or they can donate their points to support Hoxworth projects.

Q. Is a donor automatically enrolled in the Premier Donor Club?
A. No. A donor must first create an online account in the Donor Portal, using his or her unique Donor ID, to join the Premier Donor Club.

 Q. Can donors without computer access join the Premier Donor Club?
A. Yes. Donors can enroll by calling the Appointment Center (513-451-0910). Appointment Center staff will assist the donor in creating an account.

Q. How can a donor view what is in the online store?
A. Only donors who have created a Donor Portal account using his or her unique Donor ID will be able to begin earning points and actually see the items available in the Premier Donor Club. 

Items available in The Premier Donor Club

Bookstore Gift Cards

  • Cincinnati State Bookstore – 1,000 points minimum needed for every $10 redeemed. Available in denominations of $10, $25, $50 & $100. Bookstore is operated by Follett, a national bookstore management company. Gift card can be used at the bookstore or online at follett.com.
  • College of Mt. St. Joseph Bookstore – 1,000 points minimum needed for every $10 redeemed. Available in denominations of $10, $25, $50 & $100. Bookstore is operated by Follett, a national bookstore management company.  Gift card can be used at the bookstore or online at follett.com.
  •  Follett Bookstore Giftcard – 1,000 points minimum needed for every $10 redeemed. Available in denominations of $10, $25, $50 & $100. Follett, a national bookstore management company, operates over 900 college and university bookstores in the United States and Canada.
  •  Miami University Bookstore – 1,000 points minimum needed for every $10 redeemed. Available in denominations of - $10, $25, $50 & $100. Follett, a national bookstore management company, operates over 900 college and university bookstores in the United States and Canada.
  • University of Cincinnati Bookstore – 1,000 points minimum needed for every $10 redeemed. Available in denominations of $10, $25, $50 & $100. Bookstore is operated by Follett, a national bookstore management company. Giftcard can be used at the bookstore or online at follett.com.
  • University of Kentucky Bookstore – 1,000 points minimum needed for every $10 redeemed. Available in denominations of - $10, $25, $50 & $100. Bookstore is operated by Follett, a national bookstore management company. Giftcard can be used at the bookstore or online at follett.com.
  • Xavier University Bookstore – 1,000 points minimum needed for every $10 redeemed. Available in denominations of $10, $25, $50 & $100. Bookstore is operated by Follett, a national bookstore management company. Gift card can be used at the bookstore or online at follett.com.

Concert Tickets

  • Cincinnati Symphony Orchestra – 1,000 points. Voucher for two (2) tickets to a Friday or Sunday Subscription Concert (Vouchers expire 5/5/13).

Hoxworth Apparel

  • “Are You My Type” T-shirt – 750 points. Available in sizes from Small to 4X-Large. All blood types (O+, O-, A+, A-, B+, B-, AB+, and AB-) are available.
  • Long Sleeve Winter T-shirt – 1,000 points. Available in X-Large only.

Restaurant Gift Cards

  • Gold Star Chili – 1,000 points minimum needed for every $10 redeemed. Available in denominations of $10, $25, $50 & $100.
  • LaRosa’s Pizza – 1,000 points minimum needed for every $10 redeemed Available in denominations of $10, $25, $50 & $100.
  • Montgomery Inn – 1,000 points minimum needed for every $10 redeemed. Available in denominations of $10, $25, $50 & $100.

Movie Tickets

  • AMC Theatres – 1,000 points minimum needed for every one ticket redeemed. Available as 1 ticket for 1,000 points or 2 tickets for 1,500 points.

Pay It Forward

  • Global Blood Fund – 1,000 points minimum needed for every $10 redeemed. Gift donations available in denominations of $10, $25, $50 & $100.
  • Hoxworth Blood Center – 1,000 points minimum needed for every $10 redeemed. Gift donations available in denominations of $10, $25, $50 & $100.
  • Bleed For A Cause – Thanks to our generous sponsors Montgomery Inn and Toyota Motor Engineering & Manufacturing North America, this competition rewarded the top three charities with direct financial support.

Q. How can a donor view his or her point total?
A. Donors with Donor Portal accounts should log into their account and click on the Donor Club tab to see their point total as well as the items in the store and the point value assigned to each.

Q. What is in the online store?
A. Items in the store include gift cards to concerts, local restaurants, bookstores, and movie theaters. There also are limited Hoxworth apparel items.

Q. What is the point system for the Premier Donor Club?
A. Different types of donations receive different points:

Donation

Points

Whole Blood

500

Double Red Cells

750

Apheresis:

Any  Apheresis platelet procedure

1000

“I Tried” Points

Donors who are deferred from donating will be awarded

100 points for their effort and good intention.

100

NOTE …

The following processes do not earn points: Autologous, Directed, Therapeutic, Research or test samples.

Q. How soon after a donation will points be added to the donor account?
A. Donors should allow three business days for their account to reflect the points earned from a donation.

 Q. I donated and then found out about the Premier Donor Club; can my donation earn points if I create a Donor Portal account right away?
A. Yes, Hoxworth provides a two-day grace period for donors to create a Donor Portal Account after they have given. Donations made within two days prior to creating a Donor Portal account will earn points in the Premier Donor Club.

Q. Is there a limit to how many points a donor can earn?
A. Yes, there is a limit. No additional points will be added if a donor reaches 25,000 points.

Q. I’m a platelet donor. Do I get extra points for giving a “double” or “triple”?
A. No. We thank and appreciate our platelet donors (as we do all our donors) for the time and effort they put into their donations. As platelet donors can donate up to 24 times in one year, they have the opportunity to accrue the most possible points the fastest. The double or triple platelet you donate helps ensure that even more lives are saved by ensuring our hospitals have the vital products they need.

Q. How do donors redeem points?
A. All items in the online store are assigned a point value. Donors log into their account and order items they want with the points they have earned. The item will be mailed to the donor’s home address (or a preferred address).

Q. How do donors redeem points if they do not have computer access?
A. Donors can call the Appointment Center to learn what is in the store and staff will place the orders. (Donors without a home computer are encouraged to utilize computers available at public libraries if this better suits their needs).

Q. Can points expire?
A. Points expire if there is no account activity for more than 18 months. Activity means donations and/or redeeming points. Inactivity due to deferral will not be counted against donors. For example, if a donor receives a one-year deferral, that will not count as inactivity.

Q. Will donors receive points for donations made before the launch of the Donor Club?
A. No. Points are earned only for donations made after the launch of the Premier Donor Club on January 30, 2013.

Q. Will there be a time when donors donate blood, but don’t receive points for the Donor Club?
A. Yes. During certain blood drives or neighborhood donor center events, where promotional or incentive items are being given directly to the donor, Hoxworth may choose not to allocate donor points. That is due to the donors receiving an item on-site and Hoxworth will indicate when this will take place in advance of the blood drives or promotional events.

Q. Will there be a time when donors receive extra points for their donations?
A. Yes. Hoxworth has the ability to assign extra points as necessary. For example, when the blood inventory levels are especially low or inclement weather has caused the cancelations of blood drives. Hoxworth will indicate when this will take place in advance of the promotion.

Q. There is a category called Pay it Forward. What does it mean??
A. “Pay it Forward” refers to the option where donors can support worthy causes by donating their Donor Club points. This is part of our Amplified Altruism™ program, which are the programs that encourage individuals to help local patients with blood donations while simultaneously benefiting other worthwhile endeavors.

Q. How do donors learn more about using the Donor Portal and creating an online account?
A. See the section "Donor Portal" above.

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Coordinator Portal

Coordinators are extremely important and useful members of the blood drive team and can significantly impact the success of the drive by actively participating in the donor recruitment process. The HoxworthPlus Coordinator Portal was designed specifically to give these coordinators the tools they need to actively manage and support a blood drive. It provides a variety of tools that empower a Blood Coordinator to communicate with donors associated with their blood drives, schedule appointments for donors, see the current status of their drive(s) and run reports on appointments or results.

 

We hope our donors will find HoxworthPlus to be an effective tool in helping them continue their lifesaving work.

~ Your friends at Hoxworth Blood Center

For help, email donateblood@uc.edu or call (513) 558-0801.

www.hoxworth.org/plus. Donor can also call the Appointment Center at 513-451-0910 with questions.

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Updated: 7/08/13