Frequently Asked Questions (FAQ’s)
How do I get a new Donor ID card?
You can request a new card when you register for your next donation at any of our Neighborhood Donor Centers or Community Blood Drives. You can also email Customer Service with your request. Please allow 6-8 weeks to receive your new card.
How can I find out my blood type?
Any Donor Care Specialist can inform you of your blood type in person at any of our Neighborhood Donor Centers or Community Blood Drives – if you have previously donated blood products to Hoxworth. All you need is a photo ID.
If you cannot make it to a donation opportunity, contact our Customer Service Manager. Due to confidentiality, we cannot release any information over the phone or the internet.
How do I retrieve my cholesterol result?
Donors can retrieve their cholesterol level by calling our automated Cholesterol Line at (513) 558-1188 or (800) 265-1515 ext. 81188. Please have the last 8 digits of your unit number available.
This unit number can be found on your Donor Information form: